Frequently Asked Questions (FAQ)

Please find answers below to some of the most frequently asked questions that we receive. If you can't find the answer to what you're looking for, please do not hesitate to Contact Us.


We provide numerous methods to communicate what's happening at school, and to keep you up to date with times and events etc.


If you're on Facebook, then a great place to start is by simply liking us by clicking the Like button below.



If you're on Twitter, then a great place to start is by simply following us by clicking the Follow button below.


Upto Calendar Notifications

The first thing to do is visit our School Events Calendar page which can be found here. You can use the Upto Calendar to be kept informed by both Email Notifications and our Smart Device App.


  • Email Notifications

You can subscribe to get weekly updates sent straight to your email account for any of our calendars. We've broken them down by Year Group, School Holidays, Bromham Primary (PTA/Governor meetings), and ALL. Please note that ALL is for events that ALL Year Groups are engaged in, for example Healthy Eating Week or Sports Day. Take a look at each calendar and see if you would benefit from subscribing to it.

We would suggest that you subscribe to your Year Group(s), Holidays, ALL and Bromham Primary.

  • Smart Device Calendar App

You can also use our Free Upto Calendar app. Download it from your app store.

Upto Calendar
Upto Calendar

As with Email notifications, we would suggest that you subscribe to your Year Group(s), Holidays, ALL and Bromham Primary. Please ensure that the Bromham Primary calendars that you subscribe to are allocated to your front layer. If you need help with this please see here.

School Gateway

We use School Gateway to offer you an easy, safe and secure way to pay for your child's Healthy Snacks & Milk, School-run Clubs & Trips online via Instant Bank Transfer. School Gateway is also used to send you Email Notifications of Letters Home.

Have you registered to use School Gateway..?

  • You must be registered for the school to be able to send you Letters Home via Email. If you're not then you will miss important information.
  • You must be registered to pay for your child's Healthy Snacks & Milk, School-run Clubs & Trips online.

Simply activate your School Gateway account here. It’s quick and easy to do. All you need is your email address and mobile number that the school holds on record for you:

You can also use our Free School Gateway app. Download it from your app store.

School Gateway
School Gateway

Should you need any assistance with School Gateway, please do not hesitate to contact us.

We ask parents/carers to sign a permission form for photographs to be taken of their child. On the form it states that these photographs may be used for publicising the school on our website, or using social media. Parents and carers who do not sign permission forms are known to us, but this is confidential information, often involving the security of the family and the child, and not to be shared with other parents.

Before we publish photos we check that none of our 'at risk' children are visible in the images. However, the danger is that other parents or carers could inadvertently put photos containing the images on social media - this happened recently when a parent proudly put up a picture of their child winning a race on Sports Day without realising that an 'at risk' child was visible in the background. We are unable to check every photo that parents post on social media; so the best way for us to ensure we keep our children safe is to place a blanket ban on photos on social media.

No child in a photo that is shared on our website, Facebook page or Twitter feed is identified by name as a further safeguarding measure.

No – if you have something you want to talk to us about don’t wait, come and speak to the teacher. You can make an appointment, or catch the teacher at the end of the day. Mornings tend to be very busy and teachers don’t have time for a long chat, but if it’s something important please let us know!

If something has happened that is likely to affect how your child is feeling, e.g. death of a relative, illness in the family, marital split, even the death of a pet, then it’s important to let us know. We will only talk about it if your child opens the conversation, but it helps us to understand why they may not be their usual self.

Parents and carers do not have the right to take children out of school during term time unless there are exceptional reasons. For example, a parent or carer who is unable to get time off work during school holidays, or a family wedding. At school we will ask for documents to back up your request, for example a letter from your employer. There will be no authorisation of absences for children in Year 2 during May as they will be taking part in their end of Key Stage 1 assessments.

Leave of Absence Request Form
Download (pdf) | Preview

This could be for differing reasons: your child’s class teacher may be unwell, or have time out of class for training or monitoring the subject for which they have a responsibility. In addition to this, all Primary school teachers have a 90% teaching timetable, with 10% of school time set aside for PPA (Planning, Preparation and Assessment). At that time their class is covered by another teacher or a highly qualified Teaching Assistant.

There are several reasons for this. Wearing a uniform helps the children to feel part of a larger group, it enables them to look smart, and simplifies the matter of choosing what to wear each day. There is flexibility in the uniform, for example children can wear sweaters/cardigans with or without the school badge. Uniform is one of the ways your child can say ‘I’m proud of my school’.

We endeavour to respond to emails and phone calls as soon as possible. Teachers will not generally be able to respond to messages during the day as they will be teaching, and due to after school commitments (e.g. staff meetings, after school clubs etc.) they may not be able to get back to you on the same day.

We encourage children to come to school with bikes and scooters, and bike sheds are available at both sites for storage. However – we ask you not to allow your child to ride a bike or scooter inside the school gates as there have been accidents in the playground due to the number of people.

If your child has suffered from a sickness bug (vomiting and/or diarrhoea) they should be kept away from school for 48 hours from the last episode of sickness/diarrhoea. However, a child who has just been sick once (perhaps following a coughing fit) and is otherwise well, including eating and keeping food down, can return to school after 24 hours. For example, a child who is sick on Sunday evening would stay at home on Monday and return to school on Tuesday.